FAQ

Welcome to the frequently asked questions section of Pro-Tech Services. We hope to answer some of your main questions, if not we encourage you to contact us by phone or email: Contact

What types of carpets can you clean
What is the normal dry time after the carpets are cleaned
Can all Stains be removed
What is the best way to prepare my carpet for a professional cleaning
Are carpet cleaning chemicals harmful to my children or pets

What types of carpets can you clean?

There is definitely a difference in what type of carpet is being cleaned and what level can be extracted. For example; Berber carpets tend to clean very well but normally have reappearing stains in the next
few days after they are cleaned. Also, the frieze type of carpet can hold moisture so it must be cleaned a lower psi and done over more frequently or have an air mover readily available to dry after
it has been completely cleaned. So there are differences and those will be addresses at the initial phone conversation with you or when an estimate is being done.

What is the normal dry time after the carpets are cleaned?

Typically, if there is ventilation in the room or it is a warm day,
anywhere from 3-6 hrs depending on what type of carpet and conditions.

Can all Stains be removed?

That is the million dollar question and the difference between a happy
customer and a dissatisfied one. Of course there are permanent stains that can never be removed and will be addressed when we look at it. Pet urine stains, any type of artificially colored stains and many others are nearly impossible to remove but can be lightened. Stain kits are available to remove these stains but once again there are factors involved as far as longevity of the stain, volume and carpet color as well.

What is the best way to prepare my carpet for a professional cleaning?

The best thing to do to prepare your carpet is too have as much furniture removed off the carpet as possible and having it vacuumed is #1 to have a clean carpet. We are happy to do this as part of our services but it certainly helps the process.

Are carpet cleaning chemicals harmful to my children or pets?

Cleaning chemicals including every day household cleaners can be hazardous if used incorrectly such as without proper ventilation or wearing something as simple as gloves. We use a very powerful extraction system to remove the chemicals and dirt so what you are left with is a clean carpet that is healthier than when we started. However, if you prefer a natural solution we are experts in "green cleaning" and would be more than happy to accommodate your request.